Offre d'emploi et recrutement : Microsoft System Administrator

Microsoft System Administrator - Rabat

Date de publication: 29/01/2022

Maroc - Rabat et région

Postuler Partager

Overall responsibility of Intermediate level for technical support (Incident, Problem, Critical Changes)
Driving Change management , approvals, monitoring of effective change execution
Acts a single point of Technical contact during Technical Escalation Management
Able to Perform Audits on Customer and recommend the Best Practices.
Experience in documenting / reviewing SOPs, upgrade drafts, and change reports.
Perform Incident Management Including Service Request and Restoration for Major/High severity Tickets.
Understanding customer requirement and conducting POC \ Demos for new customers and solutions.
Experience in Risk Analysis, Mitigation, Migration and Transformation.
Mentoring & training to team competency enhancement
Support Business Based on Organisation requirement.
Practice of the English language and management of the customer relationship in an international context (written and oral English essential).